As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, I purchased the year of Amelia but I never received a email of my purchase code. how can I have this sent. my email is [email protected]. Please help otherwise I will have to dispute the transaction with my bank and repurchase.
Hi Fin,
thank you for purchasing Amelia and for reaching out to us
I apologize for the later response, as we don't work on weekends.
Please check your SPAM inbox; I have forwarded the email to the another department to get your purchase information, as well - so I will contact you back once I get them.
Thank you!
hello! Yes please change it to [email protected].
Hi Fin,
thank you for the confirmation
I have forwarded a request for change!
Hello, did the request go through, I still need my serial number to activate updates please
Hi Fin,
have you received an email for the purchase? Please check your Inbox and Spam folders, it should be there.
Please let me know
Hello, I still have not received the mail, but you have the correct email now.
Thanks
Hello, Can I cancel the purchase. I still have not received a confirmation email, also Amelia does not have many features which I need.
Thank you
Hi Fin!
I checked again; you can access the store to get your purchase code with the following credentials:
[email protected] (email you asked us to set)
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