Hi Heather

Thank you for your purchase.

Unfortunately, there is some conflict with the theme Divi, the scrolling issue comes up.

There are two solutions to this. Add this script: 

<script>
 var links = document.getElementsByTagName('a');
 for (var i = 0; i < links.length; i++) {
   if (links[i].href.includes('#')) {
     links[i].classList.add('et_smooth_scroll_disabled');
   }
 }
 document.querySelector('body').classList.remove('et_smooth_scroll');
</script>

to the pages where you have your Amelia shortcode.

Or disable Smooth scrolling in Divi theme options. 

You can also try adding this custom CSS on the page where Amelia is loaded:

html {
  scroll-behavior: inherit;
}

Let me know if this helped.

You are most welcome

I am glad to hear you managed to resolve the issue.

If there is anything else we can assist you with please don't hesitate to open a new ticket we will gladly help.

Have a wonderful day!