We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am trying to import a google spreadsheet and getting the error "Forbidden". Can anyone elaborate what is causing this error or what can be done to fix it? Maybe someone in the public domain knows how since this plugins tech support does not know what the error is from.
Hello David
Thank you for your purchase.
The 403 (Forbidden) error is a server error. This means that the server understood the request but refuses to authorize it.
You can go to our sandbox site, and test your spreadsheet there - if it works, the issue is somewhere on your website, but if it doesn't, the issue is with the spreadsheet (did you publish it to the web?).
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables