We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, can we create a booking quota for a person to book? For example, they're buy 8 sessions of appointment in advance, and they're able to spend 8 booking in 30 days, but if they want to do the reschedule, they can only reschedule half of them. So this will reduce a spam booking for a person.
Hello William
Something like this is possible with the Packages feature.
You would create a package, containing 8 appointments. When you're adding the service, you can define the minimum and the maximum number of appointments needed to purchase the package. In here, you can set the minimum number of appointments to 4, so they have to book 4 appointments right away, and define the duration of the package to 30 days.
Within those 30 days, they need to book the remaining 4 appointments through their Customer Panel, but if they fail to do so, the package will expire.
Kind Regards,
Aleksandar Vuković
[email protected]
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