Hello, we're running a foreign language school and have a membership site. All of our student already paid the membership site to be able to access to our lms (videos lesson) and to enchance this site, we want to provide the live class that can let the student meet with the teacher.
To achieve this, we need a booking plugin and we'd to use AMELIA.
But the amelia plugin is not really seamless with wp users, because once our student already sign up for the membership site, that user information is not stored in amelia system because amelia plugin has it own customer list. In short, amelia plugin has it own users, and our site has our own users too. So this two is not integrated seamlessly.
What we want to achieve is: We want our wp users that already logged in to the site can do the booking without add personal details anymore. So we need the amelia plugin to recognize the wp user that already login as a amelia customer. So there's no need to enter customer details again every time they want to book a class schedule.
You can activate these options in Amelia > Settings > Roles > Customer:
Check customer's name for existing email when booking: once customer makes their first booking, they will be remembered in the system with a specific first and last name they entered, and their email. They wouldn't be able to book with a different name and that same email, to make sure you only have one customer with that email.
Automatically create Amelia Customer user: when customer books for the first time they will remain registered in the Amelia Customer database. In this case fields for name and email are prefilled and disabled to be changed only if the WP user already booked an appointment while logged in. If they booked the appointment previously, their WP user is linked with Amelia/Customer user, and his/her details are already filled. They just need to be logged in when booking
First question: So, for example. If we have a user that already become our site user, for example: [email protected]. And it's name is TEST. And it's wordpress username is : test1 This TEST will be make a first book using it's email: [email protected]. And by automatic the test1 wordpress user will be granted with: subscriber role(already), membership role(already), and now amelia customer role. Is this correct?
Second question:
Can we manually add an amelia customer role for this test1 wordpress users that already become our membership user on the wordpress backend?
Because currently we're selling a video learning membership site. But we want to enchance our site to be able to the booking also. So by default, all of our customers is not being granted to do a booking, unless they buy another membership to do the meeting sessions.
The user should use the same name and email they use in WP: test1 [email protected] to make it easier for the client.
Exactly, when you enable automatic creation they will get + Amelia Customer role.
Sure you can manually add customer in the backend, however, they will not be able to have prefilled fields as they need to be logged into their WP while making the booking on the frontend.
Hello, we're running a foreign language school and have a membership site. All of our student already paid the membership site to be able to access to our lms (videos lesson) and to enchance this site, we want to provide the live class that can let the student meet with the teacher.
To achieve this, we need a booking plugin and we'd to use AMELIA.
But the amelia plugin is not really seamless with wp users, because once our student already sign up for the membership site, that user information is not stored in amelia system because amelia plugin has it own customer list. In short, amelia plugin has it own users, and our site has our own users too. So this two is not integrated seamlessly.
What we want to achieve is:
We want our wp users that already logged in to the site can do the booking without add personal details anymore. So we need the amelia plugin to recognize the wp user that already login as a amelia customer. So there's no need to enter customer details again every time they want to book a class schedule.
Is this possible? Thank you.
Hi William,
thank you for contacting us
You can activate these options in Amelia > Settings > Roles > Customer:
Hope this helps.
First question:
So, for example. If we have a user that already become our site user, for example: [email protected]. And it's name is TEST. And it's wordpress username is : test1
This TEST will be make a first book using it's email: [email protected]. And by automatic the test1 wordpress user will be granted with: subscriber role(already), membership role(already), and now amelia customer role. Is this correct?
Second question:
Can we manually add an amelia customer role for this test1 wordpress users that already become our membership user on the wordpress backend?
Because currently we're selling a video learning membership site. But we want to enchance our site to be able to the booking also. So by default, all of our customers is not being granted to do a booking, unless they buy another membership to do the meeting sessions.
Hi William,
thank you for contacting back
The user should use the same name and email they use in WP: test1 [email protected] to make it easier for the client.
Exactly, when you enable automatic creation they will get + Amelia Customer role.
Sure you can manually add customer in the backend, however, they will not be able to have prefilled fields as they need to be logged into their WP while making the booking on the frontend.
Hi william, i´m using LMS and amelia together and i have some questions that maybe you already figured out. Coul yout help me please?
Hey andres.
Did you check out Stanislav's response here: https://tmsplugins.ticksy.com/ticket/2932502/?
If you still need some assistance from us, please reply to Stanislav's ticket, and we'll check if there's anything more we can do to help you out.
William, if you have some advice for Andres, please let us all know. Thank you in advance!
Kind Regards,
Aleksandar Vuković
[email protected]
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