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  Public Ticket #2795721
Tabs not working inside plugin
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  • John started the conversation

    Hi support,

    We suddenly can't select tabs inside the WPDatatables app. So if I  Browse tables, select a table, and then select a column - all the tabs that appear do not activate when clicked (f example if I click on "Display", "Sorting" "Filtering", Conditional formatting", etc. nothing happens). There are some console errors (in screenshot attached) but I'm not sure if they are related. This happens in every other tab in settings, and other parts of the plugin too.

    Do you have any ideas what could be causing this?

    Thanks in advance.

    John


      

  • [deleted] replied

    Hi John

    Thank you for reaching out to us.

    Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.