Hi, I previously asked a similar question where employees work out of multiple locations. I was provided an answer, which is good - but not quite helping my exact use case.
In my case, maximum capacity is 1. And I have 1 employee that will go to the location of the booking once a booking is made, to provide my service. So they cannot know beforehand which location they will be working at, they know after a booking is made. All of my locations provide the same services, but each location provides this at a different price.
Is there anyway an employee can be "assigned" to multiple locations on the same day such that clients can book from any location?
Sorry for the delayed response, we don't work on weekends.
I'm afraid, it can't be achieved with current built-in features in Amelia: each Employee can work only in one location at a time.
Probably there's a workaround that can be used in this case (but I can't guarantee yet). Do your Customers select Employees or Employees are being assigned to Services automatically?
Ideally, customers would be able to select their desired employee, or any available employee if there is no preference. How would you work around this ?
That's why I asked: I have a workaround that suits the scenario when Employees are being assigned randomly.
In this case, you can create multiple Employees inside Amelia (Employees in Amelia are supposed to have different email addresses but it's easy to overcome with Gmail emails: you can add +number to the original one, so Amelia will recognize it as a new email address, for example, [email protected] and [email protected]). So, if Employee A works on Location 1 and Location 2, you can create Employee A-1 and Employee A-2 and assigned them to these locations respectively. And to avoid double-bookings you can connect them to the same Google Calendar. So once a time slot is booked with Employee A-1, it will be unavailable for booking with Employee A-2.
But again, this solution will work only if the Employee selection is hidden (otherwise it might be pretty confusing). Or if you create different booking forms for different locations, then Customers will see only one Employee in the list.
Not sure if that will help but it's the only solution I can suggest.
Hi, I previously asked a similar question where employees work out of multiple locations. I was provided an answer, which is good - but not quite helping my exact use case.
In my case, maximum capacity is 1. And I have 1 employee that will go to the location of the booking once a booking is made, to provide my service. So they cannot know beforehand which location they will be working at, they know after a booking is made. All of my locations provide the same services, but each location provides this at a different price.
Is there anyway an employee can be "assigned" to multiple locations on the same day such that clients can book from any location?
Hi, Josephine,
Sorry for the delayed response, we don't work on weekends.
I'm afraid, it can't be achieved with current built-in features in Amelia: each Employee can work only in one location at a time.
Probably there's a workaround that can be used in this case (but I can't guarantee yet). Do your Customers select Employees or Employees are being assigned to Services automatically?
Best Regards.
Ideally, customers would be able to select their desired employee, or any available employee if there is no preference. How would you work around this ?
Josephine,
That's why I asked: I have a workaround that suits the scenario when Employees are being assigned randomly.
In this case, you can create multiple Employees inside Amelia (Employees in Amelia are supposed to have different email addresses but it's easy to overcome with Gmail emails: you can add +number to the original one, so Amelia will recognize it as a new email address, for example, [email protected] and [email protected]). So, if Employee A works on Location 1 and Location 2, you can create Employee A-1 and Employee A-2 and assigned them to these locations respectively. And to avoid double-bookings you can connect them to the same Google Calendar. So once a time slot is booked with Employee A-1, it will be unavailable for booking with Employee A-2.
But again, this solution will work only if the Employee selection is hidden (otherwise it might be pretty confusing). Or if you create different booking forms for different locations, then Customers will see only one Employee in the list.
Not sure if that will help but it's the only solution I can suggest.
Best Regards.