Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
I change the user permission to "amelia manager" from "editor".
Some users cannot see the appointments even if they access the "Appointments" page.
even if I change this user to administrator, the user can not to see it.
It seems that the display is prohibited in the form of being linked to the user. Is there a solution?
Hi there,
thank you for contacting us
I apologize for the later response as we don't work on weekends.
Have you made any changes with plugins such as a User Role Editor recently? Is the cache cleared? Please kindly let me know
Hello Ivana,
I have changed some parts using "User Role Editor", but I have not deleted the items related to amelia.
Disabling the "User Role Editor" did not change the situation.
There are multiple user accounts with exactly the same privileges, but some of them are not having problems.
An account that does not have a problem is an account that you do not normally use.
The browser cache has been cleared.
The cache on the server side is prohibited.
Do you need to log in and verify with the problematic user account?
Hello again,
This issue disappeared when I deleted the entire "Customers" list.
I don't know why this issue disappeared, but it has been resolved for now.
Hi there,
thank you for letting me know!
This means that there may have been a dual email conflict within the employees; please let me know if the issue occurs again