I have changed some parts using "User Role Editor", but I have not deleted the items related to amelia. Disabling the "User Role Editor" did not change the situation.
There are multiple user accounts with exactly the same privileges, but some of them are not having problems. An account that does not have a problem is an account that you do not normally use.
The browser cache has been cleared. The cache on the server side is prohibited.
Do you need to log in and verify with the problematic user account?
I change the user permission to "amelia manager" from "editor".
Some users cannot see the appointments even if they access the "Appointments" page.
even if I change this user to administrator, the user can not to see it.
It seems that the display is prohibited in the form of being linked to the user. Is there a solution?
Hi there,
thank you for contacting us
I apologize for the later response as we don't work on weekends.
Have you made any changes with plugins such as a User Role Editor recently? Is the cache cleared? Please kindly let me know
Hello Ivana,
I have changed some parts using "User Role Editor", but I have not deleted the items related to amelia.
Disabling the "User Role Editor" did not change the situation.
There are multiple user accounts with exactly the same privileges, but some of them are not having problems.
An account that does not have a problem is an account that you do not normally use.
The browser cache has been cleared.
The cache on the server side is prohibited.
Do you need to log in and verify with the problematic user account?
Hello again,
This issue disappeared when I deleted the entire "Customers" list.
I don't know why this issue disappeared, but it has been resolved for now.
Hi there,
thank you for letting me know!
This means that there may have been a dual email conflict within the employees; please let me know if the issue occurs again