"Problems to receive confirmation emails about the bookings" (#2792956) / TMS-Plugins

Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.

Thank you for being so understanding, and we hope you enjoy the long weekend!

Public Ticket #2792956

Problems to receive confirmation emails about the bookings

Closed

Isabelle started the conversation
June 3, 2021 at 12:40am
I'm not receiving the e-mails from the bookings... I'm using an e-mail from a Hostgator host... can you help me?
Do the e-mail that manages the wp admin needs to be the same that receives the e-mails from the bookings?
[deleted] replied
June 4, 2021 at 9:51pm
Hi, Isabelle!
Thank you for choosing Amelia.
No, these email addresses don't have to match.
What is the Mail service that you use?
Also, what happens when you send a test email?
Looking forward to hearing from you.