Okay
  Public Ticket #2792142
technical problems
Closed

Comments

  • Nenad started the conversation

    Hello, events that have been created can no longer be edited for about a month. When you click the Edit button, the application no longer reacts. There is also no reaction when you click the Participant button. I've already deleted and reinstalled the application, but it didn't improve it. Do you have a solution to this problem?

    I am using Amelia version 1.0.31 and wordpress version 5.7.2.

  • [deleted] replied

    Hi Nenad,

    thank you for reaching out to ussmile.png

    Sound like most likely your server has SQL_BIG_SELECTS enabled, which is disabled in Amelia by default.

    This can be changed in the database by changing the value of BIG_SELECTS to "true" in the database.

    Please provide me with temporary WP admin login if you are unable to locate and edit this yourself.

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

  •   Nenad replied privately
  • [deleted] replied

    Hi Nenad,

    I apologize for the later response as we don't work on weekends.

    Sure, you can use any email for this, even [email protected]

    Just please let me know the username and password.

  •   Nenad replied privately
  •   [deleted] replied privately
  • Nenad replied

    Hello,

    please excuse me i forgot to say thank you! Everything works wonderfully, thank you very much for the great support!

    Kind regards

    Nenad

  • [deleted] replied

    It's ok Nenad, I'm glad it worked for yousmile.png

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    I wish you a great day!