Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hello,
I would like to change my basic plan to pro but I don't find how to do.
Thank you
Mathieu
Hi Mathieu,
thank you for contacting us, and for taking interest in upgrading your Amelia
We can do it for you, just please let me know the email you used for the purchase of your current licence, and if you need Pro Annual or Pro Lifetime.
We will then contact our reseller Paddle, and they will charge you for the difference between the old and new licence
Hi Mathieu,
thank you a lot
I have forwarded the request, please expect the charge in the next day or so.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.