As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I would like to change my basic plan to pro but I don't find how to do.
Thank you
Mathieu
Hi Mathieu,
thank you for contacting us, and for taking interest in upgrading your Amelia
We can do it for you, just please let me know the email you used for the purchase of your current licence, and if you need Pro Annual or Pro Lifetime.
We will then contact our reseller Paddle, and they will charge you for the difference between the old and new licence
Hi Mathieu,
thank you a lot
I have forwarded the request, please expect the charge in the next day or so.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.