FINAL DAYS FOR SUPPORT ON THIS PLATFORM

As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.

Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2792058
How to upgrade basic to pro ?
Closed

Comments

  •  1
    Mathieu Meuric started the conversation
    June 2, 2021 at 1:45am

    Hello,

    I would like to change my basic plan to pro but I don't find how to do.

    Thank you

    Mathieu

  • [deleted] replied
    June 2, 2021 at 2:06pm

    Hi Mathieu,

    thank you for contacting us, and for taking interest in upgrading your Ameliasmile.png

    We can do it for you, just please let me know the email you used for the purchase of your current licence, and if you need Pro Annual or Pro Lifetime.

    We will then contact our reseller Paddle, and they will charge you for the difference between the old and new licencesmile.png

  •   Mathieu Meuric replied privately
  • [deleted] replied
    June 3, 2021 at 2:17pm

    Hi Mathieu,

    thank you a lotsmile.png

    I have forwarded the request, please expect the charge in the next day or so.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.