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  Public Ticket #2792058
How to upgrade basic to pro ?
Closed

Comments

  •  1
    Mathieu Meuric started the conversation

    Hello,

    I would like to change my basic plan to pro but I don't find how to do.

    Thank you

    Mathieu

  • [deleted] replied

    Hi Mathieu,

    thank you for contacting us, and for taking interest in upgrading your Ameliasmile.png

    We can do it for you, just please let me know the email you used for the purchase of your current licence, and if you need Pro Annual or Pro Lifetime.

    We will then contact our reseller Paddle, and they will charge you for the difference between the old and new licencesmile.png

  •   Mathieu Meuric replied privately
  • [deleted] replied

    Hi Mathieu,

    thank you a lotsmile.png

    I have forwarded the request, please expect the charge in the next day or so.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.