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  Public Ticket #2791825
Customer connect WP Administrator
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  •  1
    Thomas Wegerer started the conversation

    Hi,

    when I create an amelia customer in the wp-backend I can choose an existing wp-user. This works good, as long as the wp-user is a member of the group "amelia customer". 

    I need to connect an wp-user that belongs to the group "administrator". So I thought I use a multi-role plugin and added to an existing admin-user the role "amelia-customer". But I still cant select this user.

    Any hint how to fix this?


    cheers,

    Thomas Wegerer

  • [deleted] replied

    Hi, Thomas!

    Thank you for choosing Amelia.

    I'm afraid, at the moment it's not possible to add a user that has an Administrator role or any other Amelia role, even if you used the User Role Editor or any similar plugin. Administrator, Amelia Customer and Amelia Employee have absolutely different permissions in Amelia, and they can't be mixed according to the plugin's logic.

    Please let us know if you have any other questions. 

    Best Regards.