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Hi,
We have some big events during the year where we have a huge amount of visitors and calls to the website. We had some troubles with the plugin due to the number of calls. We identify that there are too many POST petitions (see attachment). We want to buy the plugin for other websites but we are afraid of having the same problem.
Is there any other way to set up the plugin or to make it lighter/faster?
Hi Borja
Thank you for reaching out to us.
JSON errors usually occur if you have a security plugin installed, or there's a security measure blocking admin-ajax calls. Also, if the pages are cached, it can occur. Try excluding pages where you have our tables loaded from being cached.
If there's a notice, warning or fatal error WordPress that manifests through responses. Our table requires a valid JSON in the response, so if there are these notices, the JSON is not valid, and the data is not being loaded.