Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi,
We have some big events during the year where we have a huge amount of visitors and calls to the website. We had some troubles with the plugin due to the number of calls. We identify that there are too many POST petitions (see attachment). We want to buy the plugin for other websites but we are afraid of having the same problem.
Is there any other way to set up the plugin or to make it lighter/faster?
Hi Borja
Thank you for reaching out to us.
JSON errors usually occur if you have a security plugin installed, or there's a security measure blocking admin-ajax calls. Also, if the pages are cached, it can occur. Try excluding pages where you have our tables loaded from being cached.
If there's a notice, warning or fatal error WordPress that manifests through responses. Our table requires a valid JSON in the response, so if there are these notices, the JSON is not valid, and the data is not being loaded.