As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
With the correct time zone set in WordPress and the setting "Show booking slots in client time zone" enabled, am I right in saying that when appointments/events are being viewed in a different time zone the times displayed are adjusted according to the time zone set on the site (i.e. country) and the device they are being viewed on? It looks like using a VPN to change IP location has no effect on the times displayed but changing the time zone set on the device does change the times displayed.
This is a potential flaw as it relies on the time being correct on the device to the location it is in and if not set (like some computers) could display the wrong times. Is there a plan to change this to IP geolocation lookup rather than solely relying on the device time zone?
Hi, Chris!
Thank you for choosing Amelia.
Yes, that's correct: Amelia picks time zone from OS settings at the moment.
I will have to reach out to our developers regarding your question since that was never requested before, and I didn't hear that there are gonna be any changes in this logic. However, that would totally make sense.
Best Regards.