thank you for reaching out to us; I'm very sorry to hear this.
We have changed the server for SMS, and now SMS is using different server IP address. Most probably the server IP address is blocked on your hosting provider.
Can you ask your hosting provider to execute ping and see if there is any response? The new IP addresss of the server is 116.203.87.139.
Hi,your sms system is not working on my website since the 25th of May!!!
My patients are not receiving reminders and i am loosing customers. This is unacceptable. You need to fix this.
Regards
Mario Anthis
Hi Marios,
thank you for reaching out to us; I'm very sorry to hear this.
We have changed the server for SMS, and now SMS is using different server IP address. Most probably the server IP address is blocked on your hosting provider.
Can you ask your hosting provider to execute ping and see if there is any response? The new IP addresss of the server is 116.203.87.139.
They need to execute:
Please let me know once they have done this.