As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
1. Can't see busy slots in Amelia calendar or employee panel when added Google Calendar busy slots?
2. When I add a new booking in the employee panel, can't I add a new customer booking?
Hi, Grace!
Thank you for choosing Amelia.
1. Please enable the "Remove Google Calendar Busy Slots" option in Amelia -> Settings -> Integrations -> Google Calendar and set Maximum Number Of Events Returned to the biggest number available in the drop-down:
2. At the moment Employees can't add new Customers, only Admin and Manager can do it on the back-end. This feature is on our to-do list for future updates. However, you can speed the process up by submitting a request on our website.
Best Regards.