FINAL DAYS FOR SUPPORT ON THIS PLATFORM
As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.
Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
1. Can't see busy slots in Amelia calendar or employee panel when added Google Calendar busy slots?
2. When I add a new booking in the employee panel, can't I add a new customer booking?
Hi, Grace!
Thank you for choosing Amelia.
1. Please enable the "Remove Google Calendar Busy Slots" option in Amelia -> Settings -> Integrations -> Google Calendar and set Maximum Number Of Events Returned to the biggest number available in the drop-down:
2. At the moment Employees can't add new Customers, only Admin and Manager can do it on the back-end. This feature is on our to-do list for future updates. However, you can speed the process up by submitting a request on our website.
Best Regards.