FINAL DAYS FOR SUPPORT ON THIS PLATFORM

As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.

Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2790963
Suporte
Closed

Comments

  • JESSE LIRA DOS SANTOS started the conversation
    May 31, 2021 at 9:05pm

    Some things are not persisted more example the user login can not access his panel because Amelia does not record as User Amelia.


  • [deleted] replied
    June 2, 2021 at 7:07am

    Hi, Jesse!

    Thank you for choosing Amelia.

    I'm not sure I understood the question completely. Could you please provide me with some more details and screenshots in order to avoid misunderstanding?

    Looking forward to hearing from you.