We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
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Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm trying to create a new data table with this google sheet:
https://docs.google.com/spreadsheets/d/1sE95TaNlnj8_Xl1fxqqyX95g98L5hM8jZpDHX_YTaJ4/edit#gid=0
But I'm getting this error message:
"Table in data source has no rows."
But my data table clearly has rows.
How do I fix this?
Thanks,
Rich
Hello Rich.
I have no issues creating a table from that Spreadsheet:
The last line you have in it, though, contains some calculations and it will not be shown correctly in wpDataTables, so I would recommend removing it.
I can't say why you're not able to create the table with this source until I take a look, so please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks, Rich.
I was unable to find out what's causing this on your website. Is this a production website?
Would you be able to provide me with FTP access credentials, so our developers can debug it, and see what error it returns? If you can provide us with FTP credentials, do we have your permission to debug it?
Remember to enable the Private response again.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Rich
Thanks for the credentials! I forwarded the ticket to one of our developers, and as soon as I hear from him, I will let you know.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables