We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have successfully integrated Google Calendar and activated Google Meet. The problem is that the link for Google Meet is only visible in the staff calendar. Not in the email for the customer. Also in the webhooks (have connected Amelia with integrately.com), the link is not included.
What can I do?
Hi Matthes,
thank you for reaching out to us.
If you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the appointment to their calendars.
Inside the Event, on Google Calendar the blue Google Meet button will be shown so both employee and customer can join the meet. So the link is not directly in the email for Google Meet, but can be found in the customer's calendar if they added the event to their calendar.
For the webhooks, we have very limited amount of hooks variants at the moment, unfortunately.