I have successfully integrated Google Calendar and activated Google Meet. The problem is that the link for Google Meet is only visible in the staff calendar. Not in the email for the customer. Also in the webhooks (have connected Amelia with integrately.com), the link is not included.
If you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the appointment to their calendars.
Inside the Event, on Google Calendar the blue Google Meet button will be shown so both employee and customer can join the meet. So the link is not directly in the email for Google Meet, but can be found in the customer's calendar if they added the event to their calendar.
For the webhooks, we have very limited amount of hooks variants at the moment, unfortunately.
Hello,
I have successfully integrated Google Calendar and activated Google Meet. The problem is that the link for Google Meet is only visible in the staff calendar. Not in the email for the customer. Also in the webhooks (have connected Amelia with integrately.com), the link is not included.
What can I do?
Hi Matthes,
thank you for reaching out to us.
If you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the appointment to their calendars.
Inside the Event, on Google Calendar the blue Google Meet button will be shown so both employee and customer can join the meet. So the link is not directly in the email for Google Meet, but can be found in the customer's calendar if they added the event to their calendar.
For the webhooks, we have very limited amount of hooks variants at the moment, unfortunately.