This is a pretty specific error, but can be easily replicated. Where you have a tables with many columns (more than 30), and some of those are hidden. If you have any hidden that can be filtered using a date range. When the column is unhidden and the filter is clicked the bootstrap datetime control does not line up with the textbox. Appears to be an issue with the inset property. The larger the table the further away it is from the textbox.
I've attached one image where I click in the date range filter, but no calendar is present. The second image is the calendar which show up way off screen.
I forgot mention that the table is set to scroll. Perhaps an overflow issue???
This is not something I can relocate replicate locally, and it's not how the plugin should behave.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
If that doesn't help, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I can replicate this on a blank wordpress install. It's happening in the admin section of your plugin pages, so I don't think theme has anything to do with it.
I've set up a blank site with the 2021 theme and only your plugin. Can you send me an email address, so that I can provide you with admin login. Sorry just saw them in your last post. Credentials are on the way.
My inbox is getting flooded with ticket responses, and promotions, and a lot of other stuff, so can you please paste the credentials in a PRIVATE response of this ticket?
Or tell me what your website's URL is, so I can search for that in my inbox?
This is an edge case, where when the horizontal scroll is enabled, and the filters are in the header or the footer of the table when you have a date range filter the issue occurs.
We will test it, and when we're done testing, we'll include it in the plugin (in our next update). As for the number range slider, and the vertical scroll bar you have (that shouldn't be there), you can use this CSS to fix it:
This is a pretty specific error, but can be easily replicated. Where you have a tables with many columns (more than 30), and some of those are hidden. If you have any hidden that can be filtered using a date range. When the column is unhidden and the filter is clicked the bootstrap datetime control does not line up with the textbox. Appears to be an issue with the inset property. The larger the table the further away it is from the textbox.
Cheers,
Greg
Hello Greg
I can't replicate the issue on my end, or I don't understand what you mean. Can you please provide some screenshots?
Kind Regards,
Aleksandar Vuković
[email protected]
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I've attached one image where I click in the date range filter, but no calendar is present. The second image is the calendar which show up way off screen.
I forgot mention that the table is set to scroll. Perhaps an overflow issue???
Greg
Hello Greg.
This is not something I can relocate replicate locally, and it's not how the plugin should behave.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
If that doesn't help, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I can replicate this on a blank wordpress install. It's happening in the admin section of your plugin pages, so I don't think theme has anything to do with it.
I've set up a blank site with the 2021 theme and only your plugin. Can you send me an email address, so that I can provide you with admin login. Sorry just saw them in your last post. Credentials are on the way.
Greg
Hi again Greg
My inbox is getting flooded with ticket responses, and promotions, and a lot of other stuff, so can you please paste the credentials in a PRIVATE response of this ticket?
Or tell me what your website's URL is, so I can search for that in my inbox?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
For the record the issue is present on your own sandbox site. No need to login to my staging server.
https://sandbox.masterdetail.wpdatatables.com/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=4
Check out the release field and try and filter with it.
Alex there are several date fields on my table, you just have to unhide them using the column table tool.
As I said, I was able to recreate the issue in your sandbox, so I know it’s not my site…
Greg
Hi again Greg
We had to add some custom CSS for this:
This is an edge case, where when the horizontal scroll is enabled, and the filters are in the header or the footer of the table when you have a date range filter the issue occurs.
We will test it, and when we're done testing, we'll include it in the plugin (in our next update). As for the number range slider, and the vertical scroll bar you have (that shouldn't be there), you can use this CSS to fix it:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables