As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
after I have submitted a "Refound request" the dedicated button has disappear from my purchases panel.
Can you process to this request please ?
Hi, Theo!
Sorry to hear that Amelia didn't suit your business.
Could you please provide us with the email address that you used for the purchase?
Best Regards.
Hello Liza,
the email address I used for the purchase is the following : [email protected]
Regards.
Hi, Theo!
I will check the status of your refund request with my colleague and get back to you right after.
Best Regards.
Hi, Theo!
We proceeded with your refund request.
The money will be transferred to your account within 7 business days.
Best Regards.