As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
The time slot I enter for my event in the plug in is different to what shows up on the front end when I insert the shortcode into my website page. It is also showing that different time in my cart and check out page. I already configured my website time zone settings to where I currently reside (Trinidad) so it shouldn't be doing this. Why is this happening?
Hi Patrice,
thank you for reaching out to us; I'm very sorry to hear that happens.
Please check in Amelia > Settings > General Settings, if the option Show booking slots in client time zone is enabled.
If it is, it means that you will see the bookings on the backend in your time zone (of your WordPress), and that if someone comes to the front end with a different time zone on their device they will see their local time.