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  Public Ticket #2789858
Deposit
Closed

Comments

  • Jessy started the conversation

    Hello,

    I'd like to create a payment deposit online, and make the payment cash for the balance.

    But I can't find the option to set the deposit. In your guide (https://wpamelia.com/deposit-payments/#deposit-services) it shows that it's supposed to be right under the price of my service and I can't see this field.

    Can you please help me?

  • [deleted] replied

    Hi Jessy,

    thank you for reaching out to us!smile.png

    Have you updated your Amelia to 3.3 version, as this feature was released in this version and not before. If so, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.