As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I'd like to create a payment deposit online, and make the payment cash for the balance.
But I can't find the option to set the deposit. In your guide (https://wpamelia.com/deposit-payments/#deposit-services) it shows that it's supposed to be right under the price of my service and I can't see this field.
Can you please help me?
Hi Jessy,
thank you for reaching out to us!
Have you updated your Amelia to 3.3 version, as this feature was released in this version and not before. If so, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.