We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am trying to edit a record to which I am connected to an external database, however it does not work and I get an error, neither editing nor when I try to delete the record
Hi DINHEIRO
Thank you for reaching out to us.
Could you please give us some more details on how the table was created, send us the query so we can test it locally? If you can provide us with screenshots or a screen recording of the issue that would help us a lot as well.
Resolvemos por aqui, era um ajuste nas configurações do campo...muito obrigado
I am glad to hear that, please don't hesitate to contact us if you need any further assistance.
Have a wonderful day!