FINAL DAYS FOR SUPPORT ON THIS PLATFORM
As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.
Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We schedule classes with multiple students for several different instructors using Amelia and we share/manage the classes using same Google Calendar. When Amelia registers a person for a particular class it set the time slot in Google Calendar as Busy. We do not want this as it blocks the other classes that are actually available.
We want Amelia to make the appointment, but mark the time slot in Google as Available each time. i.e. we do not want Amelia to change our Available time slots to Busy.
BUT... we do not want to disable Amelia from detecting Busy time slots in Google Calendar though, we need this functionality.
How can I do this?
Hi Mark,
thank you for reaching out to us; I apologize for a later response as we don't work on weekends.
Unfortunately, in order to still see available slots, your employees need to use separate calendars if they are available during same hours. Google Calendar integration is set to block the time in the calendar when a certain time is booked, and to reflect this on the Amelia Calendar for other bookings.
So this can cause a conflict for your other employees who may have unavailable slots shown on the Amelia Booking, because another employee that they share the calendar with has that slot booked.