We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I have read some of your articles and I am hoping someone can point me in the right direction. I have reached the point of frustration with our google calendar because the functionality is so basic. We desperately want to use the task feature to actually ADD tasks to the actual calendar. Of course, it doesn't work like that. We have also been trying to figure out how to assign tasks to others on our team. I guess there isn't a way to do that either. So instead we've spent HOURS researching how to get Google Calendar to do what we need it to do. Is there anyone out there that can possibly help me find a simple solution to adapt google calendar to work for our needs? We have looked in to sortd and like the way it works but it's specifically for Gmail and not necessarily for the calendar itself. Right now we have so many spreadsheets and calendars and it's just a big mess. I need to find a way to streamline everything. Most of our staff wants to continue using google calendar, so I'm looking for a way to add "cards" to an event so that we can keep track of additional information. If anyone has any suggestions, I would love some advice!
Shala
[email protected]
Hi Shala,
thank you for reaching out to us; I apologize for the later response as we don't work on weekends, and we are releasing a new project at the moment, so developers are a bit overwhelmed.
Google Calendar integration's main function is to show the booked appointments from Amelia, from the employee who has connected their Gmail account to Amelia; and if they have marked a date and time in Google Calendar, for it to block an available slot in Amelia for that same date and time.
I am not sure aside from this what particular task you want to add to the calendar; all bookings made for that employee will reflect into the calendar automatically.
If you need additional information to be displayed, you can add appropriate placeholders to MetaData & Description section in Amelia > Settings > Integrations > Google Calendar.
Aside from this, Shala, I'd ask you if there are any other specific features that you needed from this integration; please let me know