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  Public Ticket #2788449
Doubt with reservations
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  • Víctor Martínez Morales started the conversation

    How can I reserve an area, for example a room, without an employee in charge? I tried Amelia's backend but when creating a service, it obligatorily asks me for an employee, in my case it does not exist.

  • [deleted] replied

    Hi, Victor!

    Thank you for your inquiry.

    That's correct: each Service needs to be assigned to an Employee. Thus, if you have 5 rooms and you want to allow renting them at the same time separately (and avoid double renting), you'll have to connect them to 5 different Employees. It goes without saying that these Employees don't have to be real staff members, they can be fictional as well. 

    In Amelia, each Employee needs to have a unique email address so each room will have also. This can be solved if you plan to use Gmail by adding +number before @ for the same email address (like [email protected], [email protected], etc.) and then you will be able to create different email addresses but all emails will go to the same email address.

    On the front-end, the selection of Employees can be hidden with a simple CSS code. So your customers won't have to choose them while booking.

    Please let us know if you have any other questions.

    Best Regards.