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  Public Ticket #2788300
Appointment Date Picker Not Working
Closed

Comments

  • Rita Lukoseviciute started the conversation

    When i try and book an appointment within the Wordpress Admin section. Amelia -Appointments / New Appointment 

    It lets me add all details except date and time.

    The date picker is not transferring the date i choose to the date input box.

    I have checked on different browser, different computer etc.  no joy

    So i cannot make new appointments

    I even bought the Full Amelia pluggin, no joy.  still not working.

    Hope you can help

  • [deleted] replied

    Hi Rita,

    thank you for reaching out to us!smile.png

    Please tell me, are you making a booking while logged in as an Admin into your WordPress? I would suggest doing the test booking while logged out or trough the Private / Incognito window as making bookings with admin email while logged in as admin may cause conflict.

    If this is not the case, I'd ask you to send me the URL to your page where Amelia booking is, or, if the site is not yet live and accessible to public, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.