a few hours ago i published a lot of new events by dublicate one event and just changed the time for the next one. Around 20 new clients booked the events, everything runs well, suddenly clients could not book anymore.
Also i was not able to change the existing events.
Sorry for the delayed response, we don't work on weekends.
It looks like a conflict with another plugin. Could you please try to deactivate all other plugins except for Amelia and see if the issue was resolved. If so, please start activating plugins one by one until you find the problematic one.
If that doesn't help, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside.
Hello,
a few hours ago i published a lot of new events by dublicate one event and just changed the time for the next one. Around 20 new clients booked the events, everything runs well, suddenly clients could not book anymore.
Also i was not able to change the existing events.
Anyone who knows whats going on?
Regards, Ronja
Screenshots
Hi, Ronja!
Sorry for the delayed response, we don't work on weekends.
It looks like a conflict with another plugin. Could you please try to deactivate all other plugins except for Amelia and see if the issue was resolved. If so, please start activating plugins one by one until you find the problematic one.
If that doesn't help, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside.
Best Regards.
Hi, Ronja!
Thank you for letting me know.
Yes, we recently got a few tickets on this issue, so we figured out that it can be fixed by modifying a value in the database.
Please feel free to contact us if you have any other questions.
Best Regards.