I have paid for pro, have pro installed, and have activated with the purchase code for auto updates but I am still not seeing the packages function? I'm having lots of bugs with this plugin already, very disappointed...
This is our guide on how to install a Pro license on your site:
Please check if the option Delete plugin tables is disabled in Amelia -> Settings -> Activation before updating the plugin manually ( it is disabled by default, but just in case). If this option is enabled, deleting Amelia on the Plugins page will delete Amelia tables and data from the database as well.
2) Use FTP to open /yourwordpressfolder/wp-content/plugins
3) Delete existing ameliabooking folder
4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5) Go to WP-admin panel, open Plugins section
6) Deactivate Amelia Plugin, and then activate it again
7) Clear server and browser cache
Please make sure you followed these steps. Especially the cache clearing one.
If that doesn't help, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside. You can post credentials as a private reply here.
I have paid for pro, have pro installed, and have activated with the purchase code for auto updates but I am still not seeing the packages function? I'm having lots of bugs with this plugin already, very disappointed...
Hi again, Cara!
This is our guide on how to install a Pro license on your site:
Please check if the option Delete plugin tables is disabled in Amelia -> Settings -> Activation before updating the plugin manually ( it is disabled by default, but just in case). If this option is enabled, deleting Amelia on the Plugins page will delete Amelia tables and data from the database as well.
1) Download the zip from our store
2) Use FTP to open /yourwordpressfolder/wp-content/plugins
3) Delete existing ameliabooking folder
4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5) Go to WP-admin panel, open Plugins section
6) Deactivate Amelia Plugin, and then activate it again
7) Clear server and browser cache
Please make sure you followed these steps. Especially the cache clearing one.
If that doesn't help, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside. You can post credentials as a private reply here.
Best Regards.
www.caraodonnell.com
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