As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hey, I synced your plugin with my clients outlook calendar. This works and when i check their online calendar, everything is a charm. But when they use the desktop app, the appointments show up in the main calendar on the right time, but when they open the appointment by clicking it, there is a 2 hour difference. I know this has something to do with timezones. Their calendar is in UTC +1 and all things are booked like that. But when they double click an appointment it's suddenly just in regular UTC. Any idea?
Hi Victor,
thank you for reaching out.
It helps to set your client's WordPress setting for Time Zone to a city instead of UTC, it will be more precise.
Also, it's important that client's WordPress, device, browser, and Outlook are all in the same time zone.