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  Public Ticket #2786878
Pause packages
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  • krishna aura started the conversation

    Can you please reply on this urgently?

    Can I pause a package for a particular period of time? For example I have purchased a package for 1 month. After one week I have to pause that for 1 week? Then continue the remaining 3 week?

  • krishna aura replied

    Hi there,

    Could you please help me on this?

    Can I pause a package for a particular period of time? For example I have purchased a package for 1 month. After one week I have to pause that for 1 week? Then continue the remaining 3 week?

  • [deleted] replied

    Hi, Krishna!

    Thank you for your inquiry.

    In Packages, Appointments are not attached to any weeks or days, so there's no such limit as "one Appointment per week", for example. So Customers can book them any time they want, therefore they can just skip one week and book it later.

    Best Regards. 

  • krishna aura replied

    Thank you so much.Can I give a service free when a package is purchased?

  • [deleted] replied

    Hi, Krishna!

    Sorry for the delayed response, we don't work on weekends.

    I'm not sure if I understood your question correctly. If this Service isn't free when purchased separately, then you can't make it free once included in a Package. However, you can set a custom price for the entire package, and if it's lower than the total price of all the appointments included, then basically this Service can be free, for example:

    Package 1

    Service A: 5 Appointments, $10 each = $50,

    Service B: 5 Appointments, $20 each = $100

    Package price: $100 (this, Service A will be free).

    Please let us know if you have any other questions.

    Best Regards.