I would like to understand how the developer license actually works in practical terms.
If as a developer I create a website and then hand it over in its entirety to the customer to manage, are they able to get support in the future independently of me for Amelia and is the use of that license protected from someone else re-using it for another website.
Specifically I want to ensure that if I cut ties with a customer they are not forced to continue using me indefinitely for support, because I ultimately hold the license for their Amelia Plugin.
Unfortunately, licence cannot be transferred to a client so that they can get assistance without you, as it is a developer licence.
I'd suggest buying a Basic licence for your individual clients, so if you want to terminate your partnership with them, you can just give them the store log in for that one licence, and purchase code, so that they can manage it alone further.
Support for developer licences are only for licence owners, so if you cut ties with a client, they wouldn't be able to contact us, because they are not licence holders.
I would like to understand how the developer license actually works in practical terms.
If as a developer I create a website and then hand it over in its entirety to the customer to manage, are they able to get support in the future independently of me for Amelia and is the use of that license protected from someone else re-using it for another website.
Specifically I want to ensure that if I cut ties with a customer they are not forced to continue using me indefinitely for support, because I ultimately hold the license for their Amelia Plugin.
Hi Samantha,
thank you for reaching out to us!
Unfortunately, licence cannot be transferred to a client so that they can get assistance without you, as it is a developer licence.
I'd suggest buying a Basic licence for your individual clients, so if you want to terminate your partnership with them, you can just give them the store log in for that one licence, and purchase code, so that they can manage it alone further.
Support for developer licences are only for licence owners, so if you cut ties with a client, they wouldn't be able to contact us, because they are not licence holders.