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  Public Ticket #2786636
Allowing a customer to move their own event booking
Closed

Comments

  •  1
    Ian started the conversation

    I could not find my purchase code so please check out my url as above.

    I want my clients to book into events but then have the ability to move their booking if we have to cancel the event.

    It can be a lot of work to have to do it if we cancel a whole day so if people can reschedule themselves that is great.

    Logically they would only be able to move their booking into another event of the same type.


    Also , is it not possible to make an Event and save it , then reuse it so the name s of the events etc are always the same.

  • [deleted] replied

    Hi Ian,

    thank you for reaching out to us, and for taking interest in Ameliasmile.png

    At the moment, when it comes to events, customer can be "rescheduled" to another event only by admin from the back end, manually.

    Customer cannot unfortunately reschedule from one event to another, they can just cancel their attending for one event and go book another one.