FINAL DAYS FOR SUPPORT ON THIS PLATFORM

As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.

Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2786539
Amelia Calendar bookings
Closed

Comments

  • Bonica started the conversation
    May 26, 2021 at 4:00am

    Hi, we have been using Amelia calendar for a few weeks on our new website. We are having a few issues with it. 

    How can we go in and block out certain times for a practitioner with out having to add in an email address for a client. As we have walk ins come in that don't book directly thorough the website. We can add in special days buy not split times, if we do add in split times that we are not available for a practitioner, we loose either the morning block or afternoon block can not block 2 times out. we need to be able to add in blocks that practitioner isn't available. 

    Thank you 

  • [deleted] replied
    May 27, 2021 at 6:56am

    Hi Bonica,

    thank you for purchasing Amelia, and for reaching out to us!smile.png

    How can we go in and block out certain times for a practitioner with out having to add in an email address for a client. As we have walk ins come in that don't book directly thorough the website.

    Client information is needed to create an appointment and block a time slot, however, this information does not have to be real. You can enter things such as "Customer" or "x", even "[email protected]" and Amelia will accept it as correct (in case of an email you just need to have @ and .com for Amelia to recognize it as an email). This can be entered trough the backend.

    We can add in special days buy not split times, if we do add in split times that we are not available for a practitioner, we loose either the morning block or afternoon block can not block 2 times out.

    Could you please specify a bit more about this? Are you adding multiple shifts for one practitioner within one day?