FINAL DAYS FOR SUPPORT ON THIS PLATFORM
As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.
Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
On this booking page, clients are unable to book by selecting the event within the calendar. Nothing happens when they click those events. They are able to book only when selecting an event from the Upcoming Events list. Is there a fix for this?
Hi, Shay!
Sorry to hear that you faced this issue.
It might be caused by a conflict with another plugin. Please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will find the plugin causing the issue.
If deactivating plugins doesn't help, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside.
Best Regards.