We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Is it possible to have the user sign a contract during the process of scheduling and paying for an appointment?
Hi, Caleb!
Thank you for your inquiry.
In Amelia, it is possible to add Custom fields to a booking form, so I believe it can work this way: you place a contract template on another page and add a link to this page to Amelia's booking form with a Custom filed. A Customer downloads this contract signs it and attaches it to the booking form with another Custom filed.
However, this solution can work only if you have the same contract template for all customers since it won't be possible to dynamically change the link to a contract.
Otherwise, it probably can be achieved with some custom work.
Please let us know if you have any other questions.
Best Regards.
This really needs to be a feature. Super important for so many businesses that need a contract in place when a service is booked!
Hey Brian
This was discussed on the last planning session for Amelia, and it's been recognized as something that would need to be developed in the next two quarters, so I hope it will be included by the end of Q2, 2022.
Kind Regards,
Aleksandar Vuković
[email protected]
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