Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hello,
I recently purchased Amelia Pro, and I found two missing critical features in packages.
First, when a client books and then cancels a package appointment, the total number of available appointments remains the same (i.e., the client losses that appointment). The customer should have the option to book the cancelled appointment at a later date instead of losing it forever.
Second, uploading a document is a mandatory field for me. However, the customer doesn't have the option of uploading any documents when booking the appointments (package) from the customer panel.
Third, the words are sometimes broken up into different lines in the customer panel. For example, "Hello" is broken up into "H
ello".
How can I address these issues?
Hi Christian,
thank you for this; I must apologize for the delay, as we don't work on weekends, and we are releasing a new project at the moment, so developers are a bit overwhelmed.
Please check as I have not received anything still (no emails with credentials).
Hi Christian,
thank you so much!
I think we can fix the wording; unfortunately, when I go to the customer panel I have no packages, I would have to book one (which requires purchasing). Is there any chance that you can book a package in my place, as they require payment, because the developer would need the page to show the broken words, in order to make a solution.
For the cancelled appointments in packages to be able to be rescheduled instead of lost, I reached out to the team; this was requested, but not from a lot of clients - if I get any feedback soon about the implementation of this feature I will let you know