I'm looking to purchase Amelia for a client's website and was wondering whether it's possible to upgrade from a Basic annual package or package to a Pro Lifetime or Developer Lifetime package.
I read that I'd only have to pay the difference. Is this also true for an annual to lifetime upgrade?
Yes, that's correct: you can upgrade Amelia from a basic license to a Pro or Developer one, or from an annual license to a lifetime one as well.
If you upgrade the license, you will have to pay only the difference between the two licenses that will be calculated respectively (so, the time you were using Amelia Basic will be deducted from its price).
Please let us know if you have any other questions.
How are you? I think I'm ready to upgrade. Since we spoke I officially registered my business and have some clients coming in. I would like to expand by transfering my license to my business and upgrade my basic subscription to a pro lifetime subscription. Is that possible?
Hope to hear from you soon. Best wishes to you and your team. I hope you all get well soon.
Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.
Yes, sure.
If you upgrade the license, you will have to pay only the difference between the two licenses that will be calculated respectively (so, the time you were using Amelia Basic will be deducted from its price).
If you confirm the upgrade, we will forward the request to our reseller, Paddle, and they will charge your card or PayPal account for the difference.
For that, we will need the email address you used for the purchase and the license you want to upgrade to (I guess it's Pro lifetime).
So, please, let us know and we will make the change.
PS Please note that it's a public ticket, so if you provide us with any personal information like the email address, for example, you should post it as a private reply.
The only other question I have before making the purchase is whether I can transfer me license from my personal name to my business name upon upgrading. I hope so.
Hi there,
I'm looking to purchase Amelia for a client's website and was wondering whether it's possible to upgrade from a Basic annual package or package to a Pro Lifetime or Developer Lifetime package.
I read that I'd only have to pay the difference. Is this also true for an annual to lifetime upgrade?
Good day!
Thank you for your inquiry.
Yes, that's correct: you can upgrade Amelia from a basic license to a Pro or Developer one, or from an annual license to a lifetime one as well.
If you upgrade the license, you will have to pay only the difference between the two licenses that will be calculated respectively (so, the time you were using Amelia Basic will be deducted from its price).
Please let us know if you have any other questions.
Best Regards.
Thank you. It's very clear to me now.
I do have another question about an alternative payment method for my license purchase, but I made another ticket for that. I hope that's ok.
Hi again!
Yes, I found this ticket and responded to it
Best Regards.
I ended up buying it :) Love it. Thank you
Good day,
Thank you for letting me know
Please feel free to ask us any questions you might have, we will be happy to help you out.
Best Regards.
Hi Liza,
How are you?
I think I'm ready to upgrade. Since we spoke I officially registered my business and have some clients coming in. I would like to expand by transfering my license to my business and upgrade my basic subscription to a pro lifetime subscription. Is that possible?
Hope to hear from you soon. Best wishes to you and your team. I hope you all get well soon.
Good day!
Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.
Yes, sure.
If you upgrade the license, you will have to pay only the difference between the two licenses that will be calculated respectively (so, the time you were using Amelia Basic will be deducted from its price).
If you confirm the upgrade, we will forward the request to our reseller, Paddle, and they will charge your card or PayPal account for the difference.
For that, we will need the email address you used for the purchase and the license you want to upgrade to (I guess it's Pro lifetime).
So, please, let us know and we will make the change.
PS Please note that it's a public ticket, so if you provide us with any personal information like the email address, for example, you should post it as a private reply.
Best Regards.
Hi, Thanks!
The only other question I have before making the purchase is whether I can transfer me license from my personal name to my business name upon upgrading. I hope so.
Hi again,
Yes, sure. If you decide to transfer the ownership, you can just contact us and we will do it for you.
Best Regards.
Hello,
Please go ahead and charge this account and upgrade the license to Pro Lifetime.