I have two questions about the customer panel. First of all, regarding the attachment (1) "Automatically create Amelia's customer users", when I turned this on, the customer was emailed a login guide to WordPress, which sometimes confused the customer, so it was turned off. I am doing it.
In what cases would you need this? It seems that it can be used without any problem even if it is turned off, but is there any problem?
Another thing is that if I turn off "Require password for login", customers can change or cancel other customers' reservations. Should I consider this mandatory?
thank you for reaching out to us I apologize for the later response, as we don't work on weekends.
"Automatically create Amelia's customer users" serves to have the customer immediately registered in WordPress as Amelia Customer and access their backend appointments (that's why WP email was sent automatically). If you don't need this you can keep if disabled, as it does not influence anything else.
Turning off "Require password for login" would cause one customer to see other one's panel, only if they have access to the other customer's personal email address, and they click the link - chances for this are nonexistent. When you turn off this, your customer will receive an email with a unique link that will take them to their personal panel, and unless someone physically enters their personal email inbox and clicks on that link (although link expires after a while), it's not possible, don't worry
Is it okay to understand that each customer can only see their own bookings, whether "Login requires password" is turned on or off? I made a test appointment using a different address. Did I see the appointments of other customers because I saw them from my device?
Is it impossible to display a fixed page with a customer panel pasted on HP so that customers can access it at any time?
Is it okay to understand that each customer can only see their own bookings, whether "Login requires password" is turned on or off?
Yes, because they will still get a unique link in their private email, that will take them to the panel, where they can see only their appointment. Only difference is, when they click this link they will not be asked for password.
I made a test appointment using a different address. Did I see the appointments of other customers because I saw them from my device?
If you stayed logged in into your Administrator account in WordPress while you were doing this, then conflict occurred.
You would need to log out of your Administrator WordPress and then try this.
Also make sure that you did not set up Employee Panel instead of Customer Panel, because Employee can see appointments for multiple customers.
Hello.
I have two questions about the customer panel.
First of all, regarding the attachment (1) "Automatically create Amelia's customer users", when I turned this on, the customer was emailed a login guide to WordPress, which sometimes confused the customer, so it was turned off. I am doing it.
In what cases would you need this?
It seems that it can be used without any problem even if it is turned off, but is there any problem?
Another thing is that if I turn off "Require password for login", customers can change or cancel other customers' reservations. Should I consider this mandatory?
Thank you.
Hi Tomoya,
thank you for reaching out to us
I apologize for the later response, as we don't work on weekends.
"Automatically create Amelia's customer users" serves to have the customer immediately registered in WordPress as Amelia Customer and access their backend appointments (that's why WP email was sent automatically). If you don't need this you can keep if disabled, as it does not influence anything else.
Turning off "Require password for login" would cause one customer to see other one's panel, only if they have access to the other customer's personal email address, and they click the link - chances for this are nonexistent. When you turn off this, your customer will receive an email with a unique link that will take them to their personal panel, and unless someone physically enters their personal email inbox and clicks on that link (although link expires after a while), it's not possible, don't worry
Hi, Ivana.
Thank you for the reply.
Is it okay to understand that each customer can only see their own bookings, whether "Login requires password" is turned on or off?
I made a test appointment using a different address. Did I see the appointments of other customers because I saw them from my device?
Is it impossible to display a fixed page with a customer panel pasted on HP so that customers can access it at any time?
Hi Tomoya,
Is it okay to understand that each customer can only see their own bookings, whether "Login requires password" is turned on or off?
Yes, because they will still get a unique link in their private email, that will take them to the panel, where they can see only their appointment. Only difference is, when they click this link they will not be asked for password.
I made a test appointment using a different address. Did I see the appointments of other customers because I saw them from my device?
If you stayed logged in into your Administrator account in WordPress while you were doing this, then conflict occurred.
You would need to log out of your Administrator WordPress and then try this.
Also make sure that you did not set up Employee Panel instead of Customer Panel, because Employee can see appointments for multiple customers.
Hi, Ivana.
Sorry for the late reply.
Thanks to you, I understand.
It is operating nicely.
Thank you.
Thank you for contacting back Tomoya!
If you need anything else, we will be here