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  Public Ticket #2784457
Elementor conflict
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  • Marian Tarnavskyi started the conversation

    Hi there,

    Recently my elementor has stopped working while wpdatatables is activated. When launching elementor page editor, the instrument panel is stuck on infinite loading loop. This stops as soon as I deactivate wpdatatables.

    all the plugins are up to date. I've tried reinstalling wpdatatables as well.

    Please advice.

    Thanks

  •  2,507
    Aleksandar replied

    Hello Marian

    Thank you for your purchase, and sorry for the inconvenience.

    I can't replicate this locally, so please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  • Marian Tarnavskyi replied

    Hi there, I've found a cause of this.

    a) there are 60+ tables ; and/or

    b) some tables have the same name.

    Elementor can't process the same table names. As soon as I rename it, all works fine.

  • [deleted] replied

    Hi Marian

    We are glad to hear you were able to resolve the issue.

    If there is anything else we can assist you with please don't hesitate to contact us.

    Have a wonderful day!