We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2784032
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Comments

  •  8
    Tomoya started the conversation
    May 23, 2021 at 8:24am

    Hello.

    Currently, it is in the state of attachment ①, but I would like to put a margin at the position of the arrow of ②.

    .el-col.el-col-24.el-col-sm-24 {
        padding-top: 15px;
    }

    I tried adding the above CSS, but it looks fine on my PC, but it doesn't work on my smartphone.
    Am I doing something wrong?
    I didn't know about CSS, so I tried to find out, but I stumbled.

  • [deleted] replied
    May 24, 2021 at 9:17pm

    Hi, Tomoya!

    Sorry for the delayed response, we don't work on weekends.

    Could you please provide us with the URL to the booking page, so we will be able to find the correct selectors for CSS?

    Best Regards. 

  •  8
    Tomoya replied
    May 25, 2021 at 2:41am

    Hi, Liza.

    The reservation page is the following URL.
    In order to divide the amount, we give employees the names "Weekday", "Saturday and Sunday", and "Morning" and divide them into three tabs.

    https://nakano-odoriba.com/reservation/

    Thank you.

  • [deleted] replied
    May 26, 2021 at 9:31pm

    Hi, Tomoya!

    Thank you for the clarification.

    I will send your case to our front-end developer.

    I will get back to you as soon as I receive his response.

    Best regards. 

  • [deleted] replied
    May 27, 2021 at 12:45pm

    Hi, Tomoya!

    Please try to add this CSS to the booking page:

    .amelia-app-booking label.el-form-item__label {  margin: 16px 0 8px !important;}

    Hope that will help.

    Looking forward to hearing from you. 

  •  8
    Tomoya replied
    May 31, 2021 at 9:30am

    Hi, Liza.

    The reply was late, but
    I added CSS and now it looks good.
    I'm really thankful to you.

  • [deleted] replied
    May 31, 2021 at 10:03am

    Hi, Tomoya!

    Thank you for letting us know.

    I'm glad I could help.

    Please feel free to contact us if you have any other questions.

    Best Regards.