Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hi, Lorenzo!
Sorry for the delayed response, we don't work on weekends.
The "unknown name" on the dashboard usually indicates that you tested the plugin while still logged in with your account, so when you entered the customer details, they were saved under your user ID in the database. At the moment, the only way to change that would be to access your database (via PHPMyAdmin or any other database administration tool), and access wp_amelia_users table.
Please note that “wp_” is the default database prefix, but it is possible that you have a different one. So you’re looking for the table “your_prefix_amelia_users”.
When you access that table, find the name that is displayed in the dashboard, clicks on “Edit” in that row, and simply change the details there:
Hope that will help.
Best Regards.
Hi, Lorenzo!
Thank you for sharing your solution with us.
I'm glad to hear the issue was resolved.
Please feel free to contact us if you have any other questions.
Best Regards.