Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2782008
priority employee
Closed

Comments

  •  2
    Mirko started the conversation
    May 20, 2021 at 2:02pm

    Hi team,

    I would like to set all incoming appointments to one specific employee, and only if he or she is booked, another free employee is taken. Is that possible?

    Thanks

  • [deleted] replied
    May 21, 2021 at 10:04pm

    Hi, Mirko!

    Thank you for choosing Amelia.

    In Amelia, if an Employee isn't selected by a Customer, then it gets assigned to an appointment randomly. Unfortunately, at the moment there's no option to set any logic or algorithm that would direct all appointments to one Employee first.

    You can suggest that as a feature request here, or check if this request was already submitted and vote for it. 

    Please let us know if you have any other questions.

    Best Regards.

  •  2
    Mirko replied
    May 25, 2021 at 3:44pm

    Hi,
    OK, will do that. Thanks for now!