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  Public Ticket #2781726
integration with google cal
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Comments

  •  1
    morgan fackrell started the conversation

    I'm getting this error message when I try to link my employee ID to my google calendar 

    Error 403: access_denied

    The developer hasn’t given you access to this app. It’s currently being tested and it hasn’t been verified by Google. If you think you should have access, contact the developer

  • [deleted] replied

    Hello Morgan,

    thank you for reaching outsmile.png

    Regarding 403 "Access denied" error: You probably need to publish your app as indicated in our documentation.

    While publishing the app, you may be presented with a “This app isn’t verified” screen:

    Selection_999547-300x258.png

    This is happening because the verification is not yet complete, and you simply need to click on “Advanced” and then on “Go to your-website (unsafe)“, and you will be redirected to the next screen where you need to allow Amelia to access the calendar.

    Selection_999545.png

    Once the Calendar is connected the Google button will change in color and offer an option to “Sign out from Google“, so you’ll know if the synchronization is working.

    Selection_999548.png

    Please note that sometimes it takes Google a couple of days to verify an app.

    Hope that will help.


  •  1
    morgan fackrell replied

    thanks for that