As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi! My name is Juan, the enterprise where I work uses Amelia, we want to migrate all plugins and website to another hosting creating a new wordpress website but WITHOUT the old database, only the plugins, customer data, appointment data, employ data, settings,(all Amelia data) and integrations so I wonder if there's a way to migrate Amelia (all data and configurations) to a new wordpress site without migrating all the database.
Hi, Juan!
Thank you for choosing Amelia.
If you need to migrate only Amelia settings and data, you can install Amelia on the new website, and then copy the data from your old database there. You would need to copy data from all of the Amelia tables, and the data from the amelia_settings option that is saved in your wp_options table ( it can have another prefix rather than wp_ depending on your database).
Please note that this should be done only if you know working with databases.
Best Regards.