We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
i have a German site and use Amelia for bookings. But the label of "choose a service" is not translated correctly. It says "Bitte auswählen Dienstleistung" which is terrible German. "Bitte wählen Sie eine Dienstleistung" would be correct. I have to change this, otherwise I will be forced to cancel my Amelia subscription and get my money back.
Greetings
Finn Jung
Hello Finn
Thank you for your purchase, and sorry for the inconvenience.
At the moment, "Please select" and "service" are two separate strings joined into one, so it's quite a nightmare to translate for other, more complex languages. We have the same issue for other languages, not just German.
You can try installing Loco Translate plugin, and change the "Please select" string, but I doubt it will be useful, since it's being used on other places as well.
Our developers are working on a new customize feature, which will allow you to modify each string manually, but that won't be released before the end of June, I'm afraid.
Kind Regards,
Aleksandar Vuković
[email protected]
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