Love the deposit payment update, it's great! Just wondering though, I have had a couple of bookings made and deposits taken but a Service Provider has asked what the balance payable is as he didn't receive these details.
Is there somewhere/somehow we can add the balance owing to the Service Provider's (employee) email notification of a confirmed booking so he can take payment once the job is completed?
I'm sorry to disappoint you, but unfortunately, at the moment there are no placeholders for the deposit payment.
I just spoke with our developers, and they will add it in our next update. There's one update scheduled for today, so we can't squeeze it in for that, but the one after that will have this placeholder included.
The deposit payment placeholder will be included in our next update, which should be released within the next 2 weeks. I don't have a specific date, but it should be released either this or next week (depends on how the testing goes).
Hi,
Love the deposit payment update, it's great! Just wondering though, I have had a couple of bookings made and deposits taken but a Service Provider has asked what the balance payable is as he didn't receive these details.
Is there somewhere/somehow we can add the balance owing to the Service Provider's (employee) email notification of a confirmed booking so he can take payment once the job is completed?
Hello Tania
I'm sorry to disappoint you, but unfortunately, at the moment there are no placeholders for the deposit payment.
I just spoke with our developers, and they will add it in our next update. There's one update scheduled for today, so we can't squeeze it in for that, but the one after that will have this placeholder included.
Kind Regards,
Aleksandar Vuković
[email protected]
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That's awesome, thanks so much Aleksander!
You're welcome, Tania
I hope it will be released soon.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi again,
Is there any sign of this being updated soon? It's an important part of our site and we can't fully launch until it's in place.
Do you know of another way of adding the balance payable to the service providers email in the meantime?
Hey Tania
The deposit payment placeholder will be included in our next update, which should be released within the next 2 weeks. I don't have a specific date, but it should be released either this or next week (depends on how the testing goes).
Kind Regards,
Aleksandar Vuković
[email protected]
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Fantastic news, thanks Aleksander!
You're welcome, Tania
Glad I could be of service!
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Aleksander,
It was so good to see a few new features added in today's update, some there that make our lives a lot easier! It was very exciting to see :))
I just wanted to ask if the deposit / balance payable placeholder was added too, I can't see it anywhere but may be missing it.
Hey Tania, I'm glad you like it!
The placeholder is %appointment_deposit_payment%, and it is in the list for both customers and employees.
Kind Regards,
Aleksandar Vuković
[email protected]
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Awesome, Thanks Aleksander!
The update is causing a few issues but your support team is fantastic so I'm sure it will all be sorted quickly :)
I surely hope so, Tania.
We've already fixed some with v4.0.1, but if you're having some other issues, please let us know.
Kind Regards,
Aleksandar Vuković
[email protected]
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I'm glad to hear that, Tania.
As long as it works until we find a solution.
I hope this will be resolved by the end of the week, but unfortunately I can't make any promisses.
Kind Regards,
Aleksandar Vuković
[email protected]
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