Hi, I have had many clients over the past 3 days say they have not been able to book an appointment with me on my website using Amelia. They say the blue loading hour glass appears and the calendar doesn't load. Please help me to correct this as I am losing business as a result. Thank you, Justin
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
Hi, I have had many clients over the past 3 days say they have not been able to book an appointment with me on my website using Amelia. They say the blue loading hour glass appears and the calendar doesn't load. Please help me to correct this as I am losing business as a result. Thank you, Justin
Hi Justin,
thank you for reaching out to us!
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.