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  Public Ticket #2779289
Unknown Organizer on Google Calendar Invite ICS
Closed

Comments

  • Shannon started the conversation
    May 17, 2021 at 10:42pm

    Hi,

    When an email notification is sent to the customer, I noticed that the "add to calendar" info located at the top of the email lists the organizer as "unknown organizer". Is there any way to change this to my company's name, so it looks less sketchy? I have attached a picture so you know what I'm referring to. 

    Thanks,

    Shannon

  • [deleted] replied
    May 20, 2021 at 8:32am

    Hi Shannon,

    thank you for the kind inquiry!smile.png

    We have just released an update 3.3 in which the employee's name will be registered as "Who". 

    So, your employee will be the "organizer", and it will look a bit better (as you say, this did seem "suspicious").

  • Joe Machin replied
    June 8, 2021 at 6:22pm

    I am using 3.3 and "Who" is still using the "Unknown Organizer" ...I do have an employee assigned to the event. Any idea what would be causing this?

  • [deleted] replied
    June 9, 2021 at 11:23am

    Hi Joe,

    thank you for contacting; please open up another ticket, and I will gladly look into it.

    Thank yousmile.png