When an email notification is sent to the customer, I noticed that the "add to calendar" info located at the top of the email lists the organizer as "unknown organizer". Is there any way to change this to my company's name, so it looks less sketchy? I have attached a picture so you know what I'm referring to.
Hi,
When an email notification is sent to the customer, I noticed that the "add to calendar" info located at the top of the email lists the organizer as "unknown organizer". Is there any way to change this to my company's name, so it looks less sketchy? I have attached a picture so you know what I'm referring to.
Thanks,
Shannon
Hi Shannon,
thank you for the kind inquiry!
We have just released an update 3.3 in which the employee's name will be registered as "Who".
So, your employee will be the "organizer", and it will look a bit better (as you say, this did seem "suspicious").
I am using 3.3 and "Who" is still using the "Unknown Organizer" ...I do have an employee assigned to the event. Any idea what would be causing this?
Hi Joe,
thank you for contacting; please open up another ticket, and I will gladly look into it.
Thank you